I am thankful for companies with lifetime guarantees that happily send you replacements...
A week or so ago, I was prepping some fabric for magic bags, using my rotary cutter and big olfa mat, and my cutter started to stick. It was starting to go before, and I went to get my other one, but the same thing was happening with that one - we pulled them apart, but the blade was wearing right into the metal post, so not fixable. I`ve had them both for a long time, and now in one night, they both died. I tossed them in the garbage and went out the next morning to Fabricland to get a new one. Looking at the packaging, I saw a `Lifetime Guarantee`notice... so when I got home I went out to the garage to dig through the bag of kitchen garbage to find the cutters in case they needed proof - I don`t know what what was in there that was so gross, but ick! This morning I finally got around to calling their office, and within 5 minutes was giving a cheerful lady my address so she could send me two new ones. Just like that. Thank you, Olfa!
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